From ER to payment.
Help America recognized a need in the emergency care and outpatient areas, and now offers Immediate Emergency Room Care (I.E.R.C). Traditionally, these accounts are given less attention due to the higher cost of inpatient care and staffing. We recognized that very few hospitals offer financial assistance in the ER and outpatient areas other than the standard collections proceedings. If third party recovery was considered, their employees were not formally trained. In our experience, a majority of these patients can and will qualify for some type of coverage. Given the opportunity to work with the patient at the moment of triage/treatment, we are able to identify a source of payment. In the event of denial, our company will advise the appropriate hospital staff of charity or collections status based on facility guidelines.
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